How much does shipping cost?
For other items, delivery costs €4.95 up to a maximum package weight of 25kg. For larger consignments delivery is charged at €4.95 per additional 25kg or part thereof.
When will I receive my order?
All orders are dispatched daily, with orders received before 2 pm leaving us that very day. During busy periods there can be a slight delay with dispatch, while this does not happen often, it can occur so please be aware of this. *Dog pens can take a little longer due – please see the note below.
After your order has been dispatched, delivery is typically within one to two working days following this throughout Ireland. All orders must be signed for. It is possible that sometimes items can get delayed with the courier, thankfully this is rare, but please allow an extra day or contact us and we can check on the item.
* Note on dog pen deliveries – Please note that delivery of orders that include dog pens may take an additional 1 to 2 working days compared to other orders. The reason for this is dog pens are a heavy item which regular couriers will not deliver. We use a special delivery service as a result which can take 1-2 days extra than our normal service.
Is my product in stock?
Our aim is to have all products in stock at all times. If a product is out of stock we will have it marked as so in the online store. In the exceptional circumstances that an order is out of stock, we will contact you immediately with a delivery date.